Officer / Sr. Officer – Customer Experience

  • 1 year ago
  • Hattisar, Kathmandu
  • Full Time
  • Private

Job Description

Roles:

  • Plan campaigns for new customer enrollment.
  • Run online and offline campaigns to activate new and lost customers.
  • Identify campaign trends implemented by mobile wallets.
  • Develop and run data-driven campaigns to achieve ROI per spending.
  • Reach the targets by coordinating and leading the team with other departments.

Requirements:

  • Bachelor’s Degree/ Master’s Degree preferable
  • 2 to 4 years of experience in campaign activation
  • Skilled in Excel for report management and data analysis
  • Good knowledge of PowerPoint, and good proposal writing skills
  • Research-oriented and data-driven

Behavioral Skills:

  • Interpersonal Skill
  • Communication Skill
  • Time Management
  • Patience
  • Empathy
  • Self Improvement