Job Description

Responsibilities:

Adjustments to various responsibilities may be made in accordance with the college's workload policy based on the extent of the responsibilities in other areas. 

Standard Work Load:

General Duties  

1. Coordinate with Partner Universities for Student’s Exchange Programme.
2. Work on TBC Alumni: develop alumni database, support their professional growth, organize an annual alumni event, etc.
3. Organize ECA CCA activities in collaboration with students and academic staff.
4. Coordinate with Partner Universities for Student credit transfer.
5. Actively enroll students from all programme areas for the International Summer School Programmes.
6. Organise Personality Development Programme  and Grooming Sessions for students.
7. Develop and maintain a collaborative relationship with academic departments and all college stakeholders.
8. Attend seminars and other training opportunities for professional development.
9. To lead on the care, welfare and safety of students at all times; ensuring the students adhere to the college rules.
10. To communicate policies regarding all aspects of student welfare, and to ensure college notice boards are up to date with correct information for students at all times.
11. Maintain confidentiality regarding all student data and information.
12. To ensure that all TBC Health & Safety policies are implemented and monitored.
13. To ensure that accurate records of student attendance are being maintained and absences are being communicated to academic management in a timely manner.
14. To ensure regular feedback from students and communicate it to the concerned programme leader and concerned department.
15. Regular communications, newsletter and liaison with Alumni community and organise Alumni event annually.
16. Organise job fair annually.
17. Oversea ECA and CCA activities in the college to make it a happening place.
18. Perform other essential duties and tasks specific to position. 

Qualifications, Skills and Knowledge 

1. At least 4-5 years of Experience in relevant fields, preferred candidates with experience in colleges and schools
2. Master’s Degree in Relevant fields
3. Ability to work to deadlines, deal with stress and thrive under pressure.
4. Ability to provide leadership to a range of staff
5. Experience in managing a team
6. Confident and highly proficient with Microsoft Office software
7. Efficient and well organised, with attention to detail
8. High level of communication, negotiation and mediating skills.
9. Customer service background
10. Ability to multitask effectively
11. Reliable, focused and a flexible approach to working hours
12. Team player with demonstrated customer services skills
13. Ability to exercise good decision making skills
14. Experience in conflict resolution and consensus building
15. Ability to communicate and maintain systematic, coherent expectations with all constituents. 

Note: The job description set out the main responsibilities but is not intended to be an exhaustive list. Specific duties may change from time to time without changing the general nature of the post and the associate is expected to be flexible in the range of responsibilities he/she undertakes