Job Description

At NICASIA Bank, Manager- Customer Engagement is responsible for designing, implementing, reviewing, and improvising the customer engagement policies, plans and programs under the broad parameters of lifestyle banking as define by the Bank. The aspirants shall be responsible for coordinating an array of engagements to create, nurture and sustain vital relationships with existing and potential customers. The aspirant shall ensure incredible customer experiences through impeccable customer relationship Management and elegant negotiation based on customer centric approaches. Manager-Customer Engagement aspirant is expected to act as the Carrier and Champion of the Bank’s Vision, Mission and overall 10x Drive thus truly illustrating that “Impossible is a myth ?????? ????? ?? ?????? ????? ?”

The aspirant should have minimum bachelor’s degree in any discipline with minimum of 5 years’ experience in related area and age should not exceed 40 years as on date of application for Officer level. The aspirant should have minimum bachelor’s degree in any discipline with minimum of 10 years’ experience in related area or master’s degree in any discipline with minimum of 5 years’ experience in related area and age should not exceed 50 years as on date of application for Assistant Manager and above level. 

Key Consideration

At NIC Asia Bank, speed and scale are at paramount spotlight. We aspire to be both the first mover as well as the fast mover. Hence, the Branch Manager aspirant is expected to possess tremendous hunger for transformation, passion for excellence and ritualistic agility, iron determination and a great learner’s mind. For rest of the matters, we shall incubate you.