Job Description

ELIGIBILITY CRITERIA:

Assistant Manager/ Deputy Manager/ Manager Level

Minimum Bachelor’s Degree in the field of Information Technology/ Computer Science/ Computer Engineering/ Management/ Finance/ Statistics with at least 7 years of related work experience Or

Master’s Degree in the field of Information Technology/ Computer Science/ Computer Engineering/ Management/ Finance/ Statistics with at least 5 years of related work experience 

Age Limit

Age not exceeding 50 years as on application deadline 

JOB PROFILE:

1. Responsible for planning, preparing and implementing Digital Strategy of the Bank and its customer including defining the opportunity, creating the business case and develop the requirement to implement the strategy
2. Support and analyze the data from both the CBS and other digital banking application in the Bank to determine the valuable opportunities to improve on retail and corporate sales, marketing performance and redesigning digital experiences for the Bank
3. Assist senior management in formulating and executing innovative ways to deploy existing products into e-Banking services aiming to achieve the business target and improve customer experience
4. Support in managing digital banking solution implementations and deliver digital innovation solutions with plan to monitor and track progress ensuring all aspects of compliance and regulatory requirement
5. Working with team members in data, analytics, media, social media, technology, processes and the Bank clients’ agent/agencies (DSA) to transform or improve marketing operations and performance
6. Support team through all phases of a project lifecycle including developing RFPs, proposals, contracts, planning, discovery, workshops, experiments, blueprints, go live, etc.
7. Conduct training and development programs for internal support units on Digital Banking and its process
8. Assess digital banking landscape, competitiveness and work within Nepalese banking on enhancement initiatives
9. Support department audits and provide corrective action in a timely manner
10. Function as a liaison between Digital Banking vendor/service provider and the Banking Services Team for support and project delivery processes
11. Collaborate with Enterprise Project Management Office (EPMO) on new initiatives for channel
12. Ensure application/processes run smoothly and issues are resolved rapidly with Root Cause Analysis (RCAs)
13. Remain updated on architecture, configuration and various system components (releases) for the Bank digital applications, including interfaces & dataflow
14. Maintain confidentiality of Bank customers
15. Adhere to all regulatory requirements of the Bank
16. Execution of any other assignments as advised by Senior Executives or immediate supervisor 

REQUIRED JOB KNOWLEDGE AND EXPERTISE:

1. Professional experience in retail/consumer banking application support function
2. Professional experience in project management in banking & support to understand information technology sector including strong presence in social media
3. Solid banking background with understanding and/or hands-on experience in digital banking projects or banking products
4. Must be comfortable with development tools including C sharp & Java/Java script in Windows/Windows.net environment with a good understanding of overall architecture. Expert knowledge is not required
5. Knowledge of the Bank’s digital applications (CBS, CRM, LMS, BPM, MIS/BI, CRIS, AML/CFT, SBL Website, FAMS/INV, Net Banking, HRIS, CCMS, BPC Smart Vista, SharePoint, eDMS etc.)
6. Knowledge on working with APIs, UX flow, web & app based technologies
7. Knowledge of digital eco system including online/mobile banking technology
8. Strong interpersonal & communication skills (verbal + written) with handling information confidentially and within compliance
9. Good knowledge of Office 365 tools and able to present as per need
10. Good team player, comfortable working across teams and interacting with various departments
11. Excellent organizational skills including attention to detail and multi-tasking skill 

The Bank reserves the right to reject any/all applications without assigning any reason whatsoever. Depending upon the number of application received, the Bank may revise the minimum criteria as stated above and call only shortlisted candidates for further selection process.

Only candidates getting through the initial screening will be contacted for further selection process. Canvassing at any stage of the processes shall lead to disqualification of the candidate for this vacancy and any future recruitment process.

No Telephone queries will be entertained. Application received from any other medium other than Bank's website shall be disqualified.