Job Description

Coordinator is responsible for day-to-day management of operations within City and Guilds affiliated centres. In this position, you will be required to:   

• Managing centre and qualification approvals
• Supporting centres with queries relating to quality assurance and day to day operations within the centre
• Arranging quality assurance monitoring and support activities
• Conducting and documenting qualification specific and advisory support activities
• Completing and documenting systems activities in centres
• Conducting and documenting exam audits
• Conducting and documenting Quality Assurance activities
• Participating in best practice and standardisation activities to ensure support for continuous improvement and consistent performance
• Keeping up-to-date with City & Guilds products, services and IT systems to support customers
• Open to travel and organise workshops, meetings with City and Guilds team members
• Manage stakeholders and play a role of POC for the centre
• Liaison and develop healthy working relationships with City and Guilds 

Qualification and Requirement   

• Bachelors/Master’s degree in Hospitality/Hotel or in relevant field
• Professional Skills
• Excellent IT Skills
• PowerPoint Presentation
• Excel and e- communication
• Language Competency – Expert in English and with a pleasing personality
• Organising and coordinating skills
• Ability to foster a cooperative work environment.
• Management skills 

Note: This job description sets out the main responsibilities but is not intended to be an exhaustive list. Specific duties may change from time to time without changing the general nature of the post and expected to be flexible in the range of responsibilities s/he undertakes.