The Individual CDD team is a unit that performs due diligence on High-risk rating clients before approval

Individuals CDD team is responsible for client contact for existing to bank clients for completion of CDD activities. However, the team can assign or take support from Relationship Managers (RMs) for completion of CDD activities / related requirements for priority clients.

Key Responsibilities:

Unless advised otherwise by the client’s RM, who will contact the client and arrange documents on behalf of the Individual CDD Team, The Individual CDD’s role is to:

For High-Risk Rating Clients:

• Initiate Client contact (for RM managed accounts, RM can perform the client contact on behalf of the Individual CDD team for document collection)
• Complete CDD related documentation and ensure completeness of CDD information for ETB and NTB clients before submission to the SAT team who will check the quality of the CDD information before approval
• Upload the document/Archive the document

Transaction Referral

• Timely update to the transaction referrals, made by the transaction monitoring unit.
• Ensure to update quality & complete information in line with AML perspective.
• Asking questions to understand a client’s transactions & profile.
• Undertake tasks as assigned from time to time by the Line Manager/Delegates
• Respond to the task assigned by Financial Crime Compliance unit with high priority
• Effectively prioritize the work to manage the high volume of transaction enquiry.
• Effectively dealing with a broad range of customers in skype.
• Ensuring a quick turnaround of enquiries.

Business:

• Ops CPBB, Nepal

Processes

• KYC/CDD Account Opening and Periodic/Trigger Review/Transaction Referrals

People and Talent

• Lead through example and build the appropriate culture and values.  Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.

Risk Management

• Execution responsibility for identifying, assessing, monitoring, controlling and mitigating financial crime risk, sanctions risk and reputational risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them

Regulatory & Business conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Retail Relationship/Branch Managers
• Retail Compliance teams (including Specialised Activities Team)
• Financial Crime Compliance Unit, Financial Crime Surveillance Unit

Other Responsibilities

• Embed Here for good and Group’s brand and values in Nepal, CDD Operations Nepal, CDD Standards
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

• Experience and knowledge in Banking industry with AML Experience
• Academic qualification of at least undergraduate degree